Our Mission Is Your Happiness
Standing up for customers rights! Always!
Our Approach
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Buying stuff
can go wrong
Purchases don’t always go as planned — products may arrive damaged, differ from their description, or present unforeseen issues that require resolution.
Our 'Al Magic Wand' will match your problem with our platform's best Advisor
Based on the nature of your complaint, we will assign the most experienced and qualified advisor, with a proven track record of successfully handling similar cases.
70% of the time we are successful
Our success rate is 70%, and in cases where we fall short, you will receive compensation. We aim to ensure satisfaction even when things go wrong
Our Advisor will try to workout a solution with the Business
Our advisor will negotiate directly with the business on your behalf, striving to reach a fair and satisfactory resolution.
80% For You
You receive 80% of any compensation we secure for you, ensuring most of the benefit goes directly to you.
20% For Us and Our Advisors
Only if we are successful with your case.
Who We Are
PutitRight is an innovative start-up initiative focused on resolving consumer disputes in Three simple steps:
1. Tell us your problem (what happened, name of the business) as well as your expectations
2. We will work with the business to get money back or ensure they award you adequate gestures of godwill
3. Inform you of the outcome
Who Will Work On Your Case?
We call them advisors: these are real people who have a passion for fairness and consumer rights. They have honed their skills on the field, winning personal cases against suppliers who have been unfair to them.
Today, they have decided to make their expertise available to the world. Our platform will work the magic and match your case to the most suitable advisor available in our resource pool, based on the complaint type, advisor experience in dealing with similar complaints.
No Win- No Fee Model
We are a no-win-no fee service. If we win we would normally take 20% of the your complaint value (money back, gestures of goodwill value). This is mainly to reward our advisors, for the work they have successfully done for you
Why Are We Different From The Competition?
Other companies provide you this service free of charge and forever! Amazing you may say! But is there any catch? They make a living from collecting, aggregating and analysing consumer complaint data and then turn it into consumer complaint insight they sell back to the very same companies you are complaining about.
We are fully on the consumer side, with no other vested interest! Hence why we take a small cut, we dont financially depend on the businesses who have caused you stress and reason to complain in the first place!